Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
For immediate support...
Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
Add option to 'Add Post' from the Chat Messages page
Currently in order to Add a new Post you first have to navigate to the Posts page. From there you have the option to 'Add Post'. Because the default when entering a Forum is to see the Chat Messages (this is good - don't change that) you have to go through those steps every time to make a new Post.
Forcing me to go to the Posts page first is an annoyance for those who use both Posts and Chat Messages to have to flip back and forth. It also hinders the progress of new users in Ryver because it isn't readily apparent how to make one of these Posts.
Adding an 'Add Post' option right from the Chat Messages page would correct this annoyance.
2 letter avatar
Could you propagate the "letter avatar" everywhere by default (forum, user profile, etc) instead of your gray icon?
Better visual cues for the forum/team you are chatting in, or visual cues showing if a discussion is private
When you have a large list of discussions on the left, the one you are engaging with should be highlighted more clearly.
Also, it would be nice if there were a visual cue, such as a different background color, to indicate when you are in a private discussion. (Perhaps forum/team creators can even set the background to something unique?).
It would make it more obvious straightaway where you are chatting.
API: support "channel" field in incoming JSON payload
Ryver could instantly support a wide range of existing Slack integrations if it replicated the "channel" field a la the Slack API: https://api.slack.com/incoming-webhooks#customizations_for_custom_integrations (scroll down a few lines to the "Channel override" section).
In short, if "channel" is specified in the JSON for an incoming message, the room specified in the webhook URL would be overridden and the message would be directed to the appropriate room.
There are many existing Slack integrations that direct messages in this way, so by adding this field to the Ryver API, Ryver could instantly support all of these Slack integrations with no special setup required from users.
chat timezone adjustment
Add functionality for Ryver to recognize a time written in chat and adjust it for users in other timezones.
"Pin to Navbar" for posts as option in ellipsis dropdown
I am making temp comments on posts to get them to appear the nav bar during the workday. I am looking for micro-term existence for them, and they are being x'ed out quickly. Sometimes, there can be 3 or 4 going at a time, and sometimes its on a post that is days old, and the notifications can pile up on one and bury the others. Both of the latter reasons makes them hard to locate in post stream and notifications. Not a problem that happens a lot at all, but productivity is the trademark of our Ryver experience. Being able to quickly switch between a custom set of posts per user would just add to the productivity, "pin to navbar" in the post's ellipsis would be an answer.
Promote comments on POST to POST?
Sometimes, comments on post become a conversation all to themselves. Might be useful if we can also promote comments from POST to POST :)
Automatically re-select text written in search after pressing enter
RYVER has a very powerful search function so search is a well-used tool. One minor enhancement that can save time is to automatically highlight text entered in the SEARCH BOX after clicking enter. This way, anyone searching for anything will just type a new term and press enter to search instead of deleting/clearing the field before typing in a new term.
Broken Image when pressing REPLY/ENTER prematurely
Right now when you upload images on Ryver windows app, you will get an "image broken" when you press reply/enter prematurely. Is there a way to continue loading the image first even after pressing reply before executing the reply/enter? This way, uploader won't have to wait for the upload to complete before replying.
Huge time saver if ever.
Enhance User Search in Manage Users
Search in Manage Users not capable of looking at all permutation of searched user name. Right now, you need to know who you're looking for. If you're not specific enough, search comes out with NOT FOUND. I believe this enhancement will be very helpful to administrators who regularly deactivate users from the organization.
Cursor Placement After Posting a Comment in a POST
After clicking reply on a POST, would it be possible to automatically move cursor to the comment box? Right now, if you want add subsequent comments, you will have to use the mouse and place it inside the comments box.
Saves time if this will be the cursor placement default.
Keyboard pops up when clicking on an image in mobile browser
Clicking on an image in Ryver through a mobile browser (IOS device) triggers the keyboard to pop out. Can be annoying when all you want to do is to do is zoom in on the image. Not sure if it's by design, but maybe we can revisit the default on this?
AVATAR images on mobile takes too long to load
Noticed slow loading time in chat caused by avatar images loading too long. Hope you can look into this.
Downloading Files in Mobile
Is there a way to download files in mobile from inside the app? Right now, when we click on files, it automatically launches the default browser and opens the file there. It's a minor inconvenience but would be great to have the option of downloading from inside the app.
Notice of user typing is now gone
Prior to the last update, when the user you had open was typing a message, you would see a little moving icon next to their name AND you would see some "ghost" text in the window that said something like {USER} is typing a message...
Well now the icon is there however that message that shows someone is typing is removed. Is there a reason for this? Accident (I HOPE!)?
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