Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
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Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
Add autoresponses from eddy for specific inputs
In your competitors application they allow you to setup their bot to auto-respond with custom responses to custom inputs.
bot: one.com | two.com | three.com
My team used that feature heavily, and it would be great if it could be mirrored here.
Allow creation of Recurring Reminders
Sometimes there are some things that need to be done every week or every month. We could create tasks for them but tasks by themselves don't produce notifications. Plus, right now there's no recurring tasks either.
It would be nice to be able to set a recurring reminder, which could work on any message and also on tasks
Refresh Notifications upon reading each.
Whenever I check unread notifications, if I go read one or more of them, it still appears in the list of UNREAD. To "refresh" the list you can either refresh the browser or pick for example ALL notifications and then UNREAD again.
I think that Ryver should AUTOMATICALLY remove any notification from the UNREAD notifications as soon as the user is reading it.
Request for threaded chat
In our Ryver community (ibmioss) we have a lot of chats that get promoted to posts and that is very confusing if you started a chat and it was promoted to a post by somebody else (you wonder "where'd it go?"). I then need to go to the posts tab and start looking. Instead it would be good if an existing chat could be marked as a post and that would start a form of indentation within the chat pane. This means the post tab would go away. This would also necessitate a "Filter" feature on the chat pane (maybe refactored to not be named chat, because posts would also be there) that would allow just posts to be displayed.
I don't want to derail this feature that's already planned. But I did want to convey that the current approach is not immediately intuitive (and even after understanding the feature I still get lost).
Nesting of Group Posts
Replies to a post show up in the order submitted. This can make it hard to follow along, even if someone includes text from the previous post. It would be useful to me if the replies were nested under their parent; being collapsible would also be nice.
single sign on / SSO
Add the option of integrating with Google Apps or other providers of authentication for small businesses so we dont need to create all accounts/disable them manually, etc and to make things easier for users to not need to remember too many identities.
Notifications count should show Unread Quantity even if they are not new
Right now, the Notifications button on the Sidebar shows only the quantity of NEW notifications. But once a user clicks on it and starts checking notification, that number disappears and there's no idea of how many notifications are still unread.
I think that the number of unread notifications should always be visible and be automatically reduced once a user starts actually reading each notification.
Allow multi-window interface which supports pop-outs for teams, chats, posts.
Support a window pop-out feature for teams, forums, DMs, posts in the Desktop versions. For our users that are constantly going back and forth between teams, DMs, Posts they'd greatly prefer the ability to have separate windows for each area/team they're working on. The main Ryver window would remain the same, the pop-out would let users focus on that one area. Services I'm familiar with that do something similiar include Evernote, Mac Notes, and Mac Messages.
Assign Tasks to a User not through a Team or Forum
There's another product Idea that has this idea as part of it.
However, I think this specific request merits its own Topic.
Currently, Ryver doesn't allow me to assign tasks to users directly, unless it's through a Team or Forum.
Many times I need to assign a task to a user, but I prefer not to do it through a Team or Forum. I might not want to add more tasks to the whole team. Or it might be a task unrelated to any team. Or it might be a task that I want to stay private between me and the user.
As a user, I want to have the ability to create a task and assign it to WHOMEVER I WANT.
I think this is something that Ryver can easily solve.
And, if Ryver wants to "foster collaboration" as they call it, it can let Admins decide if users must assign tasks to other users only through teams/forums or can do it directly.
Ability to sort unread notifications by oldest or most recent, as required
Right now, the default sort for notifications is most recent first. I usually have by default only the UNREAD notifications. But when I have too many, it takes time to scroll down to the bottom.
I would like to have a button to quickly sort by oldest one first or by most recent first, as the situation requires.
Import Tasks from Microsoft Outlook
Many Millions of users use Outlook and many of those use Tasks on Outlook. Would be nice if we could import all of those to Ryver.
Ability for Admin to Reverse Chat or Topic Message Order
Although most people in the world are used to the most recent message appearing below the last one (on the bottom), it could be more efficient to show the latest message above the last one. Would avoid a lot of scrolling down.
Gantt Chart in Tasks
Are there plans to make a gantt view for tasks? Additionaly, the main feature that i used in gantt charts was an estimated 'duration' entry as opposed to a due date. After the project was actually started, then I would populate the start and due dates (or the due date would be pre-populated due to the estimated duration)
Permissions for deleting/editing messages!!!!
I have not found this option if it exists, but if it doesn't this is a MUST. In the last week we had an issue with an employee who threatened another employee, luckily the "victim" took a screenshot of the interaction because the "bully" decided to delete all the messages. THERE NEEDS TO BE A WAY TO CONTROL WHO CAN DELETE MESSAGES!!!!!!!!!!!!!!!!!!!!!!!! Either on a user by user (preferred) or user level (Guest/Member/Admin) basis
This is such an easy feature, please dont make this take a year to implement. PLEASE.
For editing, this can also be permissions based or show a "changed" log for what was changed in the post.
Safe draft of a chat or post adding a button next to "Post"
Customer support service by UserEcho