Welcome to the Ryver Product Ideas forum!
We pride ourselves on constantly improving Ryver based on customer feedback. Here, you can view and vote on the current list of feature ideas, or add your own idea if you don't see it.
For immediate support...
Go to https://support.ryver.com and click the Chat tab in the lower left. You can also request help from inside the Ryver application via the Send Feedback link in the top drop-down menu in the nav bar.
Way to CANCEL uploads
If i drop a large file in the chat window and it starts uploading, there is no way to stop the process. If i uploaded the wrong one or just dont want to transfer it after seeing how slow it is, i should be able to simly cancel it. I shouldn't have to wait until the upload is complete before being able to undo it.
If i am missing something, please let me know. I couldn't click on the progress bar or right click on it either so i see no way to do this. Oversight maybe?
Add Evernote as file attachment option
Please add Evernote to the list of file attachment integrations. My office has recently taken to Evernote as a fish does to water and being able to link these notes to our Ryver posts and discussions would be very helpful.
Improve interface and usability with posts.
My users find the interface confusing when up to 3 boxes pop out from the right of screen when clicking on posts. If the underlying interface greyed-out, it would make it much clearer to users what they were looking at.
Greyed-out underlying window would help users understand they are editing the post.
Also confusion to why the same post pops out from the right when you click on a post title? Very Confusing!
Very randomy, some posts would apear pinned to the menu, however I can find no way to recreate it.
View messages in a forum or team without getting pinned
As a administrator of many different private teams that I do not engage with on a daily basis, I want the ability to view the chat messages without having each one pinned to my navigation bar. This could work by sliding in the forum or team if I click on it without pinning it unless I explicitly do so.
Icon to show user platform
It would be nice if there was a way to tell what platform a user is on. A little icon next to their name to signify Mobile, PC, Web, etc would be quite helpful for a company with a lot of people that come & go often.
Highlight unread forums without having to change pin order to most recent
One thing that is sorely lacking in ryver (vs. slack) is the ability to quickly see if you have unread items. When I am in the desktop version of slack it automatically displays "more unreads ^" or "more unreads v" in the navigation pane to the left when there are unread channels or direct mesages above or below the current view in the scroll. Better yet, in their app it automatically displays unread items at the top, followed by all channels in alphabetical order. Please add this best practice to ryver. In ryver the only way I've found to easily see if you have unread items is to change the pin order to most recent . This is great for seeing if you have unread forums but a nightmare when you want to scroll down to find a particular forum (because they are no longer in alphabetical order). If you set the pin order to alphabetical that is great for finding forums but you have to scroll up/down to find unread forums or DMs but without the assist you get in slack that there are unread items above or below. Also, in slack when you hit ctrl+k it shows you all your unreads. Ryver doesn't. This is pretty much core functionality in slack that is missing in ryver. Please add an option to display unread items at the top of the pane (this is crucial for mobile and would be nice to have for desktop) and/or add the "unread above" and "unread below" assist.
Notification or Flag when a direct message was sent a while back
Right now if a direct message is sent it bring up a notice on the bottom right, but I'm away from machine there is nothing that let's me know I have received direct messages. You are required to scroll down to see the highlighted persons name.
Could it be an option to show up in the Notifications tab or use a label like HipChat does to let you know that there is an unread message above / below?
Clicking reply twice doesn't work correctly
When you click reply on two messages you will get this (Windows client used):
> *Name1 said:*
> Message1> *Name2 said:*
> Message2
instead of for example
> *Name1 said:*
> Message1
> *Name2 said:*
> Message2
So I think 1 or 2 newlines should be added in this case, another way to do it would be to allow replying to multiple messages at once. This would mean you need a way to select multiple messages at once, that could also work well together with the promote to post function.
Post Streams: names of forum/team not updated
Try updating the name of a forum or team and check your post streams.
New names aren't updated in the list
Example
1. Ryver wrote a post for "idea forum"
2. change idea to "new idea forum"
3. Check post streams -> new name not updated -> we should see Ryver wrote a post for "new idea forum" instead of "idea forum"
minor bug, but still a bug
Option to untie the mobile app sounds from the status of the desktop/browser app
The Android app does not notify via sound when users send me messages, if my desktop status is Online. The two status are essentially linked to each other. A great convenience in many times, BUT a great problem if the sound on my computer is malfunctioning ):-
Please add an option to un-tie the two, so that i can get the sounds on my mobile app, INDEPENDENT of the status on my desktop/browser.
Delete notifications
I'm actually testing ryver but see that there's no way to delete notifications
multi-line quoted text
On a regular base I use quoted texts in chats and often I will try to paste multi-lines, but the outcome on chat is that only the first line is actually quoted text, the next lines are regular text as can be seen in the attached screenshot. Was hoping this could be implemented in an update?
Embedding images does not cause enough scrolling
If I embed an image with ![](image url) when using the Windows desktop client the chat will not scroll far enough down (probably depending on image size). I have not checked if the same goes for different platforms.
Have Teams Visibile in the Navbar for every Member
It would be nice when you can set a Team to be Visible for every member. So that the member sees which Teams there are, and if he likes to join such a team. So the Team is closed (grayed out) but visible. Some information may come up when clicking, e.g. the Team Admin.
Customer support service by UserEcho