I have developed a Windows application 'ExporterRy' to export Tasks, Topics, and Chats from Teams and Forums.

I hope we don't need it! All processing happens locally and it doesn't ask for your password.

I'm charging £20 (GBP) for it here: https://www.utilitysoftware.store/exporterry

I have developed a Windows application to export Tasks, Topics, and Chats from Teams and Forums. This compliments the extension from KruuKruu which downloads conversations.

I created it to backup tasks and topics in case anything happens to them. It saves the raw data from the Ryver APIs as json and then converts it to viewable HTML files. All processing happens locally and it doesn't ask for your password.

I'm charging £20 (GBP) for this application, and I'm happy to consider requests for enhancements. For more details or to purchase please visit https://www.utilitysoftware.store/exporterry

Certain data is not exported - I've tried to list as much as I can on the website.

Hope this helps some people until Ryver add this feature.

Oh, I missed one price point you have removed - Free team communications for unlimited People. I see. If a customer was using tasks, this isn't a big change. If you were not using tasks (or only 5 people were using tasks) but lots of people were using team communications, this is a big change. Anyway, I'm way off-topic now so I'll shut up. :-)

Pat,

"What would you do with the data?" - I would like a cold backup in case someone malicious accessed one of our Ryver accounts (or maybe a disgruntled employee?), and deleted everything, or if Ryver was unavailable for a few days. We could get away with referring to text files for a few days. If someone had removed all our Ryver data we would have to write an automated script to pump it back in through the website. Painful but worth it. 

I would not expect private messages to be exported (I can't see them so they aren't really part of our 'assets' stored in Ryver).

By the way, I did not receive the notification about your changed pricing plan, although I can see the pricing page has changed. I've emailed support to ask why I didn't receive a notification. Maybe it should be on your twitter feed as well?

In our case (small company with 4 users) I expect we can could go free, but I was expecting to move to $49/mo for up to 15 users. I guess your pricing change isn't as big a deal as people are making out - they would have had to pay $99/mo anyway for more than 15 users? Seems like you've just removed one price point and made the lowest price point free. 

But I would expect you to have honoured the price for customers already on the $49 upto-15-users tariff. Everyone else stays the same or gets cheaper!

Cheers.

To clarify my earlier point. I would like to export all tasks and topics but not so interested in chats. It would be a comfortable cold backup in case of loss through our own mistake or if someone gained access to cause damage. 

+1 for a full export as a last-resort cold backup. I know that sounds overly cautious, but cloud services have experienced loss/hacking problems before, and it would be comfortable to have our data in our back pocket.