+1
Under review
Red flag in sidebar if message failed to send
Currently, the only way for me to know a message was not sent was to see the "little red triangle" to the right of the exact message that wasn't sent.
I've often clicked away only to go back later to find that something wasn't sent.
Suggesting: new type of notification (not yellow bold text) = "Message Failed to Send" and make it red.
Customer support service by UserEcho
We're evaluating some different options here, including keeping the message a lighter gray in the chat history until it successfully sends. We see that mechanism being used in other chat products as well.