1. PRODUCT IDEAS
  2. Bugs
+2
Fixed

Status not set to available in Windows after becoming idle

Andreas 9 years ago • updated by jeff 8 years ago • 6

When I'm set to away in the Windows client I will not be set to available again unless I open the client itself. Keyboard or mouse usage alone will not be enough for status to change back to available.

Under review
jeff 9 years ago
jeff 9 years ago

Thank you for the report, Andreas! We currently base the away status on in-app activity, but we can certainly understand the desire for it to be based on Computer activity instead. We will look into this.

Andreas 9 years ago

Great thanks, the problem with how it works now besides people not knowing if I'm at my desk or not is that I keep getting notifications by email and the app even if I'm at my desk.

Isaac de la Fuente 9 years ago

Looks like I just created an identical ticket. Sorry about that, but we'd also like to see status based on ALL computer activity not just in-app activity.

thanks

Andreas 9 years ago

This should be marked as completed.

Fixed
jeff 8 years ago

Customer support service by UserEcho